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The product in your order will be replaced with an identical product in case it is received in a damaged (broken or spoiled) condition. Please send across an image of the damaged item to +91 6302443635 via WhatsApp with the order ID within one hour of receiving the parcel.
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Depending on the kind of product you wish to return, your return request may have to undergo a verification process.
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Following verification, you will be required to confirm your decision based on the category of the product ordered.
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Keep ready all the requisite items necessary for a smooth returns process — including invoice, original packaging, freebies, etc.
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The charge for the return courier will be handled by the customer and will not be refunded.
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The product will need to be dispatched within 3 days of claiming to
Nake Organica
Plot 19 - Medical society,
Vivekananda Nagar colony
Hyderabad, TS 500072
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Once we have received the "damaged" product, we will provide a replacement